Privacy Policy

How TimeCapsule handles personal data, protects private content, and manages information across digital time capsules and future delivery services.

Last updated 9 March 2026

Introduction

Introduction and Scope of This Privacy Policy

This Privacy Policy explains how TimeCapsule collects, uses, stores, protects, processes, and where necessary discloses personal information obtained through your use of the TimeCapsule platform, including all related digital services, interfaces, account systems, capsule creation tools, payment interactions, communication features, and future platform extensions.

TimeCapsule is designed to allow users to preserve digital messages, media, links, and other content intended to remain sealed until a future date chosen by the user. Because many capsules may contain deeply personal, emotional, private, or long-term information, the platform treats privacy, data handling, and storage security as core operational responsibilities.

By accessing or using the platform, whether as a registered account holder, guest creator, recipient, or visitor, you acknowledge that your information may be processed in accordance with this Privacy Policy.

This Privacy Policy applies globally and is intended to describe the platform’s privacy standards across all jurisdictions in which users may access the service, while recognizing that certain rights or obligations may vary depending on local law.

Where required by applicable law, additional regional rights may apply alongside this policy.

The platform may revise this Privacy Policy periodically where required by legal developments, technical changes, security improvements, product evolution, or regulatory obligations. Updated versions become effective once published on the platform unless otherwise stated.

Information We Collect

Information We Collect and How It Enters the Platform

The platform collects information that users voluntarily provide as well as certain technical information generated through use of the service.

Information provided directly by users

Depending on how you interact with TimeCapsule, information submitted may include:

  • email address

  • account registration details

  • capsule titles

  • written capsule content

  • uploaded images or media

  • external links attached to capsules

  • recipient names or recipient email addresses

  • private retrieval details

  • security questions and answers

  • payment-related information required for transaction processing

  • support communication details

Some capsules may contain highly personal content voluntarily entered by users, including messages intended for future personal reflection, family communication, memorial content, emotional records, or delayed disclosures.

The platform stores only information necessary to operate the requested capsule features.

Information collected automatically

When you access the platform, technical systems may automatically collect:

  • IP address

  • browser type

  • device characteristics

  • operating system information

  • approximate geographic region

  • usage timestamps

  • page interactions

  • navigation patterns

  • referral information

  • error logs

  • session identifiers

This technical data helps maintain service security, detect abuse, improve performance, and diagnose failures.

Guest submissions

Users may create capsules without full account registration depending on platform features.

In such cases, operational information required to complete the submission may still be stored for delivery, retrieval, payment processing, and fraud prevention.

Guest submissions remain subject to the same privacy protections described in this policy.

How We Use Information

How We Use Personal Information

Information collected through TimeCapsule is used only where reasonably necessary for operating the platform, delivering requested services, protecting system integrity, complying with legal obligations, and improving product reliability.

Primary uses include:

  • creating and maintaining user accounts

  • storing capsule content until reveal dates

  • generating retrieval access systems

  • processing private and public capsule workflows

  • sending confirmation messages

  • delivering notifications related to capsule status

  • processing reveal-date release logic

  • moderating public capsules where required

  • maintaining billing records where payments apply

  • detecting suspicious activity or abuse

  • protecting against fraud, spam, and platform misuse

  • improving platform stability and feature reliability

Where public capsules are selected, limited content may become publicly visible according to the settings chosen by the user once release conditions are satisfied.

Where private capsules are selected, visibility remains restricted according to configured privacy conditions.

The platform does not use private capsule content for advertising purposes.

The platform does not sell user-created capsule content.

Where analytics tools are used, they are intended to understand system performance rather than analyze personal emotional content.

Capsule Confidentiality

Capsule Confidentiality, Visibility, and Access Control

Because TimeCapsule manages delayed-access content, capsule confidentiality is treated according to capsule type and user settings.

Private capsules

Private capsules remain restricted until the reveal date and may require one or more access controls such as:

  • retrieval link

  • capsule identifier

  • account access

  • security question verification

  • security answer confirmation

Private capsule content is not intended for public display.

Operational systems may process storage and delivery metadata, but access to private content is limited to technical necessity, legal obligations, abuse investigation, or circumstances where platform integrity requires limited intervention.

Public capsules

Public capsules are intended for future publication after reveal.

Once published publicly, capsule content may become accessible to other users and may remain visible according to platform publication rules.

Public capsule publication may be subject to moderation review before release.

The platform reserves discretion to withhold or remove public capsule visibility where content creates legal, safety, moderation, or policy concerns.

Recipient information

Where recipients are entered, users are responsible for ensuring they have lawful authority to provide recipient details.

The platform uses recipient information solely for the intended capsule workflow.

Security and Retention

Security, Storage, Retention, and International Data Handling

The platform applies commercially reasonable technical and operational safeguards designed to protect stored information against unauthorized access, accidental loss, misuse, alteration, or unlawful disclosure.

These safeguards may include:

  • encrypted transmission channels

  • secure server infrastructure

  • restricted administrative access

  • environment-based access controls

  • storage protections

  • authentication layers

  • audit logging where appropriate

However, no digital system can guarantee absolute security.

Users acknowledge that internet-based systems inherently carry technical risk.

Data retention

Information is retained only as long as reasonably necessary for:

  • capsule preservation

  • reveal-date execution

  • account operation

  • legal obligations

  • dispute handling

  • fraud prevention

  • financial compliance where payments apply

Retention periods may vary depending on whether capsules are active, delivered, unpublished, publicly visible, deleted, or subject to operational review.

International access

Because TimeCapsule may be accessed globally, information may be processed or stored across technical environments that may differ from a user’s country of residence.

By using the platform, users acknowledge that international technical infrastructure may be involved where reasonably necessary for service delivery.

The platform seeks to apply privacy protections consistently regardless of user location.

Rights and Third Parties

Third Parties, User Rights, and Policy Updates

The platform may rely on carefully selected third-party services where necessary to operate safely and efficiently.

These may include:

  • payment processors

  • secure cloud infrastructure providers

  • email delivery systems

  • analytics services

  • security monitoring services

Third-party providers receive only the information reasonably required for their operational role and remain subject to their own privacy obligations.

User rights

Depending on jurisdiction, users may request:

  • access to personal information

  • correction of inaccurate information

  • deletion where legally permitted

  • limitation of certain processing activities

Some requests may be restricted where information must be retained for legal, technical, security, or contractual reasons.

Policy updates

This Privacy Policy may be revised periodically.

Where significant changes occur, the updated version becomes the governing policy from publication onward.

Continued use of the platform after updates indicates acceptance of revised terms.

Contact

Privacy-related requests may be submitted through official support channels designated by the platform.